22
Oct

Ever growing debt

Debt is owed by companies, individuals and investors.  Of the many things that are worrying investors around the world, from tumbling oil prices to the spectre of recession and deflation in Europe, one of the most important and least understood is Chinas debt that has been on a borrowing binge.  Read more

8
Oct

COLLECTIONS CALL CENTRE TAKING THE CENTRE STAGE

Call Centre’s are the major point of contact for serving customers and maintaining a healthy cash flow as well as generating new revenue. With the industry constantly transforming to meet market demands through customer experience, call centre’s can then be summed up not only as a method to generate new revenue, but a hub for both understanding customer demand and proactively managing it as the guardians of customer experience. Read more